Call for Papers
Pharmacy museum in Turku

The theme: Effective, Agile and Trusted eServices Co-creation

The theme of ICEC 2013 is Effective, Agile and Trusted eServices Co-creation. The theme reflects alignment between computerized, formalized business procedures with the need for innovating business genuinely onthe-spot, or ad-hoc, to the needs of a customer.

The authors are asked to find to balance of designing effective and profitable ways of delivering eServices and maintaining customer relationship with the help of designing and running eCommerce systems. These are to be effective enough to handle not only millions of transactions, but also adaptive enough to manage hundreds of exceptions and tens of customer segments in real-time - all this with sufficient feed-back and secure mechanisms for trusted sales between remote sellers and buyers, or between authorities and citizens.

The authors are requested to cover at least one of the areas of the theme. Please consider the? use of multi-theory, multi-method approaches for practical relevance, as well as employing innovative research and analysis methodologies based on the Internet and 'big data' as data source. This is to pay special attention to improve services for eCustomers and eCitizens by combining service co-creation with the means of eCommerce.

ICEC's Coverage of Research Topics

In addition to the special theme, ICEC 2013 seeks submissions on topics that include but are not limited to:

  • B2B/B2C eCommerce
  • Mobile and pervasive eCommerce,
  • Cloud computing and IT services in the context of eCommerce,
  • Business modeling and pricing issues,
  • Data mining, WOM, and recommender systems,
  • Sponsored advertising,
  • Internet economics and efficient market mechanisms,
  • Emerging IT-technologies and IS-methodologies for eCommerce,
  • Security, privacy, and legal issues in eCommerce and eServices
  • The social implications of all above

Keynotes and panels

We expect to have keynote speakers, who will discuss the theme related issues, corresponding computer science views, and panel discussions especially on the directions for research and research approaches.

Guidelines for authors

Submissions must be original and must not have been submitted for publication elsewhere. Articles should be limited to 12 pages in length totally (including also abstract and references) and follow the Springer LNBIP guidelines for formatting.

At least one author of the paper must register by 14 June. (Papers without a registered author by 14 June will be withdrawn from the Proceedings and not scheduled for presentation.)

Since there were so many good papers, we decided to accept some papers for publication in TUCS General publication series.

For all accepted papers:
Springer doc-template for final papers can be downloaded here.
Specific guidelines for using template and author instructions can be found here.
For further details you should visit Springer website

For smooth editing of the publication, please submit a MS Word version of your paper and copyright agreement via EasyChair and send a pdf version of your paper to (no longer available).

For accepted for presentation and Springer LNBIP publication series:
Please submit also a signed copyright form.

For accepted for presentation and TUCS publication series papers:

If your acceptance decision indicated that your paper is accepted for TUCS publication, please follow the Springer template too. You do not have to submit the copyright document then.

If your paper is considered with major revisions, your paper will be reviewed before final acceptance and revisions will be checked.

Articles exceeding the page limit or not formatted according to the Proceedings template will not be included in the publications. Articles should be submitted via EasyChair as MS Word documents and PDF's should be sent to (no longer available).


20014 Turun yliopisto, Finland
Tel. +358 29 450 5000

People search

Follow us: 
Facebook   Twitter   Instagram   Youtube   LinkedIn
© University of Turku