Activating a new user account

​You may activate your new account at https://idm.utu.fi using the browser Internet Explorer or Mozilla Firefox.

If your account activation with online banking credentials is not possible for any reason you need to visit on the IT service desk to activate your account.

  • Please bring your ID card, driving license, passport or social security card (Kela-kortti) with picture. Student card is not enough. Under no circumstances can we give new account passwords over phone or email.

At the login page, click on the link “Activate your account. Log in with online banking credentials”.

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First, you are asked to choose the method of identification: Mobile certificate or Bank identification.

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Proceeding with Bank identification, you will be taken to a page where you can select which bank’s credentials you wish to use

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Click on the logo of your bank, which will take you to the login page. Enter the credentials per your bank’s instructions. Similarly, follow the instructions from your Mobile Service Provider, to identify yourself with a mobile certificate.

After logging in, the system takes you to a page that states that you have successfully logged in. Click on “Continue to the service” to access the service. At first you will be presented with a page where you can begin the activation process by clicking the link "Activate your account here".

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On the next page, you will have to agree to the rules of using the university’s information system. In order to verify your agreement, click on “Continue to activation”.

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Next, you will be presented with a page with your personal details.

  • Make sure the information presented is correct. If there are any errors, click on cancel and contact the student services (if you are a student) or personnel management (if you are an employee).
  • From the dropdown menu, select your preferred first name. Your username and email address will be created based on the preferred name chosen at this point. This cannot be changed later. You can change your calling name later, but your e-mail address will not change. It will remain as it is when first created.
  • On the email address bar you will see the email addresses that will be created for you. If there are more than one, you may choose which one will be shown as the sender in your outgoing messages. This can be changed later.
  • Invent a new password and enter it in both password fields. This password will be used when accessing e.g. university computers, your email or the university’s protected websites. More information about password criteria

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Finally, click on “Activate your account”.

When faced with a problem regarding accounts, send an e-mail to helpdesk@utu.fi.

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