University Cooperation in password delivery

If you are unable to renew your password using banking credentials and also unable to visit our service points on site, one alternative is to ask helpdesk to mail your password to the IT Services office of one of the below mentioned univesities.

Helpdesk will reset your password and put a printout of your new password in an envelope addressed with your name and date of birth. The envelope is then put in another envelope and physically mailed to the receiving address.

Be prepared to prove your identity when you collect your password.

University​ ​Pick-up address Delivery address
University of Eastern Finland -
Joensuu campus ​
Itä-Suomen yliopisto / Tietotekniikkakeskus,
Yliopistonkatu 7, Metria, 2 krs.
puh. 013 251 3067, helpdesk-joensuu@uef.fi
auki: ma-pe 8.00-15.00
Itä-Suomen yliopisto / Tietotekniikkakeskus
IT Help Desk
PL 111
80101 Joensuu
University of Jyväskylä ​ University of Jyväskylä, IT Services
Service Desk, X 125
Seminaarikatu 15
University of Jyväskylä, IT Services
PL 35 (X125)
40351 JYVÄSKYLÄ​
University of Eastern Finland -
Kuopio campus
Itä-Suomen yliopisto / Tietotekniikkakeskus
IT Help Desk, Canthia, 3. krs
puh. 040 355 2888, helpdesk-kuopio (at) uef.fi
auki: ma-pe 8.00-15.00
Itä-Suomen yliopisto / Tietotekniikkakeskus
IT Help Desk
PL 1627
70211 Kuopio ​
Lappeenranta University of Technology ​ Lappeenrannan teknillinen yliopisto / Tietohallinto Tuomo Telkkä
Skinnarilankatu 34
53850 Lappeenranta ​
Lappeenrannan teknillinen yliopisto / Tietohallinto Tuomo Telkkä
PL 20
53851 Lappeenranta ​
University of Oulu Oulun yliopisto
Tietohallinto
ATK-asema
Linnanmaa, Oulu ​
Tietohallinto / Neuvonta
ATK-asema
PL 7600
90014  Oulun yliopisto ​
University Consortium of Pori Porin yliopistokeskus Palvelukeskus
Pohjoisranta 11 A
28100 Pori
(arkisin 8-16)​
Porin yliopistokeskus
Palvelukeskus
PL 181
28101 Pori ​​
University of Tampere ​

IT Administration
Custom Service
Main building (E246), University of Tampere
Kalevantie 4
33100 Tampere ​

IT Administration / Custom Service
33014 Tampereen yliopisto ​

University of Vaasa Vaasan yliopisto tietohallinto
Wolffintie 34, L126 (Luotsi-rakennus)

Vaasan yliopisto tietohallinto / Helpdesk
PL 700
65101 Vaasa ​


Te SEC group within Funet (Finnish University and Research Network) has agreed about his cooperation. The SEC group is responsible for adding more sites to the list and establishing the process for delivering passwords.
If any of the above contact information needs updating, please contact helpdesk@utu.fi.

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20014 Turun yliopisto, Finland
Tel. +358 29 450 5000

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