My account may have been stolen-what do I do

If you believe someone has access to your account, do the following:

  1. Change your password
  2. Report possible account theft to

You can change your password at If login with your username and password fails, you can change your password with online banking credentials. Before changing your password it is recommended to run a virus scan to make sure there is not any malware on your computer that potentially could fish typed passwords.

If you cannot immediately change your password yourself, contact the IT services, either via e-mail ( or phone 029 450 6000. In this case IT services can change your password or even close the account in order to prevent its misuse. Any further action will be discussed with IT services

20014 Turun yliopisto, Finland
Tel. +358 29 450 5000

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