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Active Customer Service 

Customer service staff in all the library units are there to help you. Installing self-service machines for borrowing and returning items has freed the library's personnel to be better available for the patrons.

The big, bulky service desks in most of the library units have been replaced with lighter, movable, and space-saving service points, which also make the personnel more approachable.

For further information, please call our customer service numbers which can be found on the library's contact information page.

You can also send your questions and feedback to the following mailing lists: 

renewal of loans
kirjasto@utu.fi
​general questions about using library services
kirjasto-palaute@utu.fi ​feedback to the library
tietopalvelu@utu.fi questions for the ​information services
kaukopalvelu@utu.fi ​questions about interlibrary loans
tietoaineistot@utu.fi ​questions about the content of information resources
 
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