The University of Turku is responsible of insurance (health, travel, accident) for the whole grant period. The Coordinator will issue the insurance automatically to all grantees. The insurance will be issued based on the dates in Annex I of the Grant Decision.

Please remember to notify the Coordinator if any corrections are needed to your information in the insurance sertificate or your mobility dates change.

NB! Conditionally awarded grantees will be issued an insurance once the conditions of the grant have been fulfilled and the Coordinator has confirmed the grant.
The insurance certificate will be sent to the grantee by email in PDF format by the insurance company MARSH. The PDF-file serves as an original and the insurance certificate is therefore sent only by e-mail, not by post.

If you need to contact MARSH in questions related to reimbursement of costs or details of the insurance, please contact:[a]
See more detailed information about the insurance provided by the Coordinator:
MID 2012 grantees:
All grantees need to be insured by the insurance provided by the Coordinator to ensure that the terms of the insurance set by the program financer are met. For visa application purposes before getting the insurance by the coordinator, you can also refer to the Grant Letter where it is stated that the grant covers the health, travel and accident insurance for the grantee for the whole duration of the grant period.
In some cases however national legislations may require also an additional insurance to be issued for the grantee. If an additional insurance is required, the grantees are asked to contact the Coordinator immediately for further instructions.


Contact information

In medically related emergency situations, please contact ACE insurances: + 32 2 541 91 31
In case of claim other than assistance, please write to:
ACE European Group Ltd c/o Accident & Health - Claims
Avenue des Nerviens 9-31 Box 7
B-1040 Brussels
or send and email to beneluxclaims[a]
ACE Customer Service tel: +32 2 516 98 35


20014 Turun yliopisto, Finland
Tel. +358 29 450 5000

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