(Muu (O2))

Emergence of customer experience along a multilevel journey: A goal-hierarchical analysis (Esitys International Research Symposium on Advancing Service Research and Practice -konferenssissa, Karlstad 10.-13.6 2019)

Authors list

Larissa Carine Braz Becker, Elina Jaakkola

Publication date

Journal

International Research Symposium on Advancing Service Research and Practice