Accessibility statement for UTU CRM

UTU CRM (https://utucrm.utu.fi) is a selection of Microsoft Dynamics 365 products. The University has access to Dynamics 365 Sales and Dynamics 365 Customer Insights and Journeys.

According to Microsoft, the Dynamics 365 services are accessible (product accessibility reports).

Dynamics 365 accessibility features

If you want to give us suggestions for improvements or ask for more information, please contact the system administrators at crm@utu.fi

1 Technical information on the accessibility of the website

The University of Turku is committed to guaranteeing the accessibility of its website in accordance with the Web Accessibility Directive of the European Parliament. In Finland, the Web Accessibility Directive is implemented with the Act on the Provision of Digital Services.

This accessibility statement applies to the UTU CRM system.

1.1 State of the accessibility of the website

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

2 How this accessibility statement has been prepared

This accessibility statement was prepared on 17 December 2024. The accessibility of the website has been assessed by the service provider (accessibility reports).

The statement was last updated on 22 November 2024.

3 Feedback and contact information

If you notice any accessibility deficiencies on the site, you should first provide feedback to us, that is, the administration of the site at kirjaamo@utu.fi. The reply may take up to 14 days.

If you are not satisfied with the response you receive or if you do not receive a response within two weeks, you can submit a complaint to the Finnish Transport and Communications Agency Traficom that monitors the accessibility and availability of digital products and services.  The web accessibility website of the Finnish Transport and Communications Agency Traficom provides instructions on how to submit a complaint and how the matter is handled.

3.1 Contact information of the supervisory authority

Finnish Transport and Communications Agency Traficom 
Digital Accessibility Supervision
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
switchboard +358 29 534 5000

4 We work constantly to improve accessibility

Accessibility at the University of Turku