Feedback Systems at the University of Turku
Feedback is gathered from the university students with different methods and at different points of their studies. Below are few exapmles of different kinds of feedback systems.
Course feedback is gathered in different ways in the departments and faculties. It can be gathered spontaneously, as a discussion between the students and the teacher during the course, with a feedback form at the end of the course or as an electronic survey by utilising electronic tools such as Moodle or Webropol. At its best, the feedback can be used immediately to improve the realisation of the course.
Survey at the beginning of the studies
Survey at the beginning of the studies is carried out in spring and it is aimed at the degree students who began their studies that academic year. The survey gathers information about the students’ experiences on student life, the studies, teaching as well as counselling, and its results are used to develop especially the counselling and other support services at the beginning of the studies.
National Student Feedback Survey
The National Student Feedback Survey is aimed at those students who have achieved their Bachelor’s degree or have studied four years in fields that do not have the Bachelor’s degree, for example medicine. The survey is carried out in all the universities twice a year and the students can access the questionnaire via an online link. The survey provides information about the students’ hopes and needs and the University can use it as a basis for developing education and other operations. The survey is also part of the universities funding model in Finland.
Collecting feedback from doctoral candidates
Together with the Career Services, the faculties systematically collet feedback on doctoral training and conduct follow-up on doctors' placement in the labour market. Feedback is collected from doctoral candidates, graduated doctors and central stakeholder groups. Feedback is taken into consideration when developing doctoral training.
Follow-up on placement in the labour market
The follow-up on placement in the labour market survey is a way to gather feedback about the studies as well as of the placement in the labour market. The survey is sent each autumn (September–October) to those who have completed their higher university degree or the Kindergarten Teacher Education. By gathering information from the graduates each year, the University can estimate how the changes in education and the situation of the labour market affect the employment of the academic graduates. The follow-up survey is conducted by the Career Services of the University of Turku. The current surveys are done in collaboration with other higher education institutions.
Career and employment survey
The career and employment survey follows the situation of the graduates for a longer period of time. It produces information about the quality of employment, the career development and gives information about the relevance of the education in the labour market. The survey is carried out by the Career Services as part of Aarresaari network which covers all the Academic Career Services of the Finnish universities.
Other surveys and evaluations
Lisäksi Turun yliopisto osallistuu erilaisiin temaattisiin kyselyihin, joita toteuttavat muun muassa Aarresaari ja Korkeakoulujen arviointineuvosto. In addition, the University of Turku participates in different kinds of thematic surveys conducted by, among others, Aarresaari and Finnish Education Evaluation Centre.
Also different kinds of organisations, such as Finnish Student Health Service, NYYTI and trade organisations, collect feedback from the students.