Instructions for Students from Other Institutions

When taking electronic exams, the University of Turku’s  instructions for the electronic exams must be followed. Using the University of Turku’s Exam service, you agree to the University’s terms and conditions. You cannot bring anything with you in the e-exam room (mobile phone, smartwatch, calculator, papers, materials etc.).

Students always do examination registration and booking the exam time in the student’s own organization’s EXAM service. Reservations can be made maximum 30 days ahead.

If  you take exam visit in University of Turku, you do not have the opportunity to receive individual additional or special arrangements related to the exams. If you have allowed to use a special arrangements,  contact the persons who are responsible for special arrangements at your own university.

Exam room and access rights:

Students from other institutions can take e-exams in Turku TSE e-exam room (Turku School of Economics), Rehtorinpellonkatu 3, Turku. The e-exam room is located on the entrance floor. Exams can be taken Monday- Sunday between 8.00–23.00.

If student take e-exam mon-fri at 8.00-15.30 the person of info-desk open the e-exam room door for student.

In the evenings, at weekend and holidays the e-exam room is accessed with an access card that can be retrieved by the student from Turku TSE info desk (Rehtorinpellonkatu 3, on Mon–Fri at 9.00–15.00.  When retrieving the access card, an identity card with a photo and e-exam booking information (email) must be presented.  The front doors of the Turku School of Economics can be found the phone number, if card access to the front door don´t work. This service is mon-fri 8.15 -15.30.

After the exam, the access card must be returned into the box in the e-exam facilities. The university of Turku has the right to charge 50 eur for non-returned access cards.

Student can also ask authorized person to pick up an access card from Turku TSE info desk (Rehtorinpellonkatu 3, on Mon–Fri at 9.00–15.00.

Student have to send email from homeuniversity email address to The email must indicate the identity of the authorized person, which will be verified when she/he pick up the key card, students own information (name, username and student number, and confirmation of the e-exam reservation). The authorized person must show passport/identity card, when she/he pick up an access card.

There is real-time recording electronic surveillance in the facilities.

The workstations are Windows computers with a limited software selection and no free Internet access.  During the exams, the following programs/resources can be used: Word (no proofreading), Excel (incl. Solver), Paint, PowerPoint, Python (not incl. librarys), Dia, Inkscape, RStudio, Note, Notepad++, Qalculate!, PDF reader, basic calculator and headset. Before reserving an exam, contact the responsible teacher to check that you will not need any other software for the exam.

Taking electronic exams in the University of Turku’s facilities

The instructions are valid from that moment on when you enter the e-exam room. Please note that you need to be silent during the exam. You cannot bring anything with you in the e-exam room (mobile phone, smartwatch, calculator, papers, materials, food, drinks etc.). Leave your outer garments, bag, and other belongings in the locker outside the e-exam room. The locker functions with a €1 coin. In the e-exam room, you only need the locker key and the student card or other identity card with a photo.

You may not exit the e-exam room during the exam. If you need to exit the e-exam room during the exam, interrupt the exam and, if necessary, contact the responsible teacher.

There is no technical support available during the exams. If your exam is interrupted due to technical or other problems, leave the e-exam room and submit the online form on the interruption of the exam as soon as possible.

If you have questions concerning the University of Turku’s e-exam rooms, send email to:

Follow the University's Instructions on Coronavirus Situation:

Logging in to the computers in the e-exam rooms and taking exams:

If the computer screen is blank or the computer is switched off.  Move the mouse or start the computer from the power button on the right-hand side of the screen.

  • You do not need to log in to the Exam -computer.
  • Choose “Start Exam” (double-click the icon).
  • Wait for the Exam front page to open on the screen. Log in to the exam system using the Haka login > log in using your University’s user account and password.
  • If you choose the wrong computer in the e-exam room, the program tells you the correct computer.

    When logging in to the University of Turku’s Exam for the first time, you need to accept the terms and conditions.

    If your exam reservation has not yet begun and you are on the right computer. Wait until your exam reservation begins. The exam begins automatically.

  • When you have finished the exam, check that you have answered all questions. Submit the exam by choosing Save and submit exam.

  • When you have submitted your exam, choose ”Finish Exam”. This will delete all content concerning your personal information from the computer.

Problem situations during the exams

If the browser crashes or you closed it accidentally. Start Exam again from the shortcut icon to continue taking the exam.

The computer crashes and does not respond to the commands even after a while: Start the computer again from the power button on the right-hand side of the screen (press for a long time). Log in to the computer and start Exam again from the shortcut icon to continue the exam.