Helpdesk – Need Help with IT?

When you need help using or acquiring IT devices, please turn to the IT Services helpdesk. There are several ways to contact the Helpdesk team.

The opening hours of the IT Services are:

Phone (+358 29 450 6000), chat and IT Service points are open from 8am to 3pm on working days.

Email: helpdesk@utu.fi

IT Service points

Arcanum
1st floor, Arcanuminkuja 1, 20500 Turku (Located in the Luoma space, next to the main entrance)

Educarium (Service desk is permanently closed as of 8th of November, 2023. New service desk is located in Arcanum) 
4th floor, Assistentinkatu 5, 20500 TURKU

Turku School of Economics (Service desk is permanently closed as of 8th of November, 2023. New service desk is located in Arcanum) 
1st floor, Rehtorinpellonkatu 3, 20500 TURKU

Medisiina 
Medisiina B, 2nd floor, Kiinamyllynkatu 10, 20520 TURKU (Next to the Keidas -learning and leisure space)

Natura 
2nd floor, Vesilinnantie 5, 20500 TURKU

Pori Campus 
1st floor, Pohjoisranta 11 A, 28100 Pori

Rauma Campus 
Rauma Library 1st floor, Seminaarinkatu 1, 26100 RAUMA