Wireless Networks

Download the Geteduroam Application

Android

Download the application using this Play Store button:

iOS & iPadOS

Download the application using this App Store button:

Instructions:

• First open the downloaded application.
• Navigate to Eduroam configuration > Institution > Select an institution...
• Type in "Turku" and select: "University of Turku" from the list.
• Press Next...
• Fill in your UTU username as username@utu.fi (please use the short form of your account, not your entire name).
• Fill in your UTU password next (if you need to reset your password or you can't remember it, please visit idm.utu.fi to renew it).
• Press CONNECT TO NETWORK.
• Your Eduroam connection should now be configured.

Eduroam CAT (Configuration Assistant Tool):

Windows

Linux

macOS

Windows

• Download the installer from the following link: UTU-eduroam.exe
• Go to the folder where you downloaded the file and double click to start the file.
  • Wireless network eduroam added successfully.
    • OK
• Select the wireless network eduroam at the bottom right of the screen.
  • Enter the username form username@utu.fi and your utu-password
    • OK

Linux

• Go to https://cat.eduroam.org with your browser
  • Click here to download your eduroam installer
  •  Select  your organisation
    • University of Turku
• Go to the terminal folder where eduroam-linux-Turun_yliopisto-eduroam.py is downloaded
  •  Start  the installation by typing: python3 eduroam-linux-Turun_yliopisto-eduroam.py
  •  This  installer will only work properly if you are a member of University of Turku and the user group: eduroam. Do you want to continue?
    • Yes
•  enter  your userid
  • username@utu.fi
•  enter  password
  • utu-password

•  Installation  successful

  • OK

  (Linux client releases are also available from this Github repository.)

macOS

• Go to https://cat.eduroam.org with your browser
• Press Click here to download your eduroam installer
• Select your organisation
  • University of Turku
• Download your eduroam installer file and open it from your downloaded files (the file extension is .mobileconfig)
• A profiles notification pops up: "Review the profile in System Settings if you want to install it." 
  • Tap the notification or navigate to Settings > Privacy & Security > Others > Profiles 
  • In the downloaded section you see eduroam®, double click it and install.
• "Enter settings for the enterprise network "eduroam":
  • Username: username@utu.fi
  • Password: UTU-password
    • Next
• "Enter settings for the enterprise network "Wired Network":
  • System Username : username@utu.fi
  • System Password: UTU-password
  • Install
  • "Profiles/MDM wants to make changes".
    • Username: macOS local account
    • macOS local account password
• After installation you are left with the Profiles window. This can be closed and the machine should now be connected to eduroam.

Having trouble with your Eduroam connection?

Here are some troubleshooting steps for connectivity issues: 

1. Make sure your password does not contain hyphens or special characters. Change your password at UTU Account Management (IDM) if required. 
2. If your password is OK, try reinstalling your Eduroam profile again. Follow the instructions listed above.
3. If reinstalling did not work, try forgetting your network and connecting again. Below are OS-specific instructions on how to proceed:

Windows 10/11

• Click the Network icon  on the lower right corner of your screen
• Click Network & Internet settings
• Click Wi-Fi / WLAN on the left side of the window.
• Under Manage known networks, click the network you want to delete
• Click Forget. The wireless network profile is deleted.
• Try connecting again / reinstall using Eduroam CAT as specified above.

macOS

Step 1

• Deleting saved Mac credentials
• Select Spotlight (Cmd ⌘ + Spacebar) or click magnifying glass in the top right corner of the screen
• Write Keychain Access and press Enter
• On the left side of the window, select the login Keychain and the All items Category
• Delete eduroam and eduroam certificate. (eduroam 802.1X Password and radius-01.utu.fi)

• Enter your Mac password if prompted

Step 2

• Forgetting a wireless network
• Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences

• Click the lock to make changes
• Click on Wi-Fi in the menu on the left
• Click Advanced located at the bottom right of the window
• Delete networks by selecting it and then click the "-"(minus) button

Linux

Depending on your Linux distro and installation, these instructions can differ. 

• Open the command line / terminal. 
• Enter the following command to display your saved networks:
  • nmcli connection show
• Check if you see eduroam on the list.
• If eduroam is on the list, proceed to remove the connection:

  • nmcli connection delete eduroam 

    or using the UUID which was printed on the connection list:

    nmcli connection delete uuid <uuid>

iOS/iPadOS

• Launch settings
• Tap Wi-Fi
• Tap next to the Wi-Fi network you want to forget
• Tap Forget This Network
• To confirm this, Tap Forget

Android

Depending on your phone's manufacturer, these settings could be different: 

• Launch settings 
• Tap Connections
• Tap Wi-Fi
• Turn Wi-Fi on
• Tap  in the top right corner of the screen. Tap Advanced
• Tap Manage networks
• Tap Wi-Fi network you want to forget (eg. eduroam)
• Tap FORGET

Eduroam is a secure wireless network with strong encryption and reliable authentication. When logging in to Eduroam, your username and password are always verified by your home organization, ie when you use utu.fi your username and password will be sent to the University of Turku servers for verification.

For secure use of Eduroam, you must not give your username and password to servers other than the University of Turku. This can be confirmed by establishing a credit relationship with the University of Turku before using Eduroam.

Important relationship settings for security:

Servers: radius-01.utu.fi, radius-02.utu.fi

Certificate trust chain: DigiCert High Assurance CA-3
  DigiCert High Assurance EV Root CA

If you do not predefine the credit relationship with the servers and their certificates, please check with the information above that you will be enrolling in the University of Turku servers when requesting confirmation for the connection.
Eduroam does not use browser authentication, so do not enter your UTUs on any eduroam site.

In Eduroam, wireless traffic is always encrypted, so your surfing is protected from eavesdropping. You can use a VPN connection to encrypt the entire journey from your own computer to the University of Turku. You may also need a VPN connection to access the services of the University of Turku from another university's eduroam network.

Connecting to UTU Visitor

To access the UTU Visitor network, select it from the list of available wireless networks on your computer. If you see the UTU Staff network, please note that it is reserved for university-managed devices only.

Once connected, open your web browser to be redirected to the registration page. If your browser is not redirecting to the portal, type neverssl.com into your browser's address field.

On the registration page, you will need to enter a name, email address (to which the credentials will be sent) and accept the terms of the network. You will then be automatically logged in and the browser page will be redirected to the Guide service.

Network Restrictions

Only normal browser traffic, tunneling protocols, and secure email traffic are allowed on the UTU Visitor network. Codes are valid for 8h and you can import up to two devices with one account.