Wireless Networks

Android

Download the geteduroam application using this Play Store button:

iOS & iPadOS

Download the geteduroam application using this App Store button:

Instructions:

• Open the downloaded application
• Navigate to Eduroam configuration > Institution > Select an institution...
• Type in "Turku" and select: "University of Turku" from the list
• Press Next...
• Fill in your username as username@utu.fi (short form)
• Fill in your password next (your UTU password - if you need to reset your password or you can't remember it, please visit idm.utu.fi)
• Press CONNECT TO NETWORK
• Your eduroam connection is now configured 👍

Windows

Linux

macOS

Windows

• Download the installer from the following link: UTU-eduroam.exe
• Go to the folder where you downloaded the file and double click to start the file.
  • Wireless network eduroam added successfully.
    • OK
• Select the wireless network eduroam at the bottom right of the screen.
  • Enter the username form username@utu.fi and your utu-password
    • OK

Linux

• Go to https://cat.eduroam.org with your browser
  • Click here to download your eduroam installer
  •  Select  your organisation
    • University of Turku
• Go to the terminal folder where eduroam-linux-Turun_yliopisto-eduroam.py is downloaded
  •  Start  the installation by typing: python3 eduroam-linux-Turun_yliopisto-eduroam.py
  •  This  installer will only work properly if you are a member of University of Turku and the user group: eduroam. Do you want to continue?
    • Yes
•  enter  your userid
  • username@utu.fi
•  enter  password
  • utu-password
•  Installation  successful
  • OK

macOS

• Go to https://cat.eduroam.org with your browser
• Click here to download your eduroam installer
• Select your organisation
  • University of Turku
• Download your eduroam installerApple macOS Mojave (the site automatically recognizes your operating system)
• After downloading, the Profiles window opens automatically
  • Are you sure you want to install "eduroam"?
    • Continue
• Enter settings for the enterprise network "eduroam":
  • Username: username@utu.fi
  • Password: UTU-password
    • Next
• Enter settings for the enterprise network "Wired Network":
  • System Username : username@utu.fi
  • System Password: UTU-password
  • Install
  • Profiles/MDM wants to make changes.
    • Username: macOS local account
    • macOS local account password
• After installation you have the Profiles window. This can be closed and the machine should now be connected to eduroam.

Your password must not contain hyphens or special characters.

Reinstalling your Eduroam profile should fix any issues. Usually when you renew your password, you also need to reinstall your Eduroam profile with the new password.

Other troubleshooting tips are listed below:

Windows 10

• Click the Network icon  on the lower right corner of your screen
• Click Network & Internet settings
• Click Wi-Fi / WLAN on the left side of the window.
• Under Manage known networks, click the network you want to delete
• Click Forget. The wireless network profile is deleted

macOS

Step 1

• Deleting saved Mac OS X credentials
• Select Spotlight (cmd + spacebar) or click magnifying glass in the top right corner of the screen
• Write Keychain Access and press Enter
• On the left side of the window, select the login Keychain and the All items Category
• Delete eduroam and eduroam certificate. (eduroam 802.1X Password and radius-01.utu.fi)

• Enter your Mac password if prompted

Step 2

• Forgetting a wireless network
• Select the Wi-Fi symbol along the top menu bar and click on Open Network Preferences

• Click the lock to make changes
• Click on Wi-Fi in the menu on the left
• Click Advanced located at the bottom right of the window
• Delete networks by selecting it and then click the "-"(minus) button

iOS/iPadOS

• Launch settings
• Tap Wi-Fi
• Tap  next to the Wi-Fi network you want to forget
• Tap Forget This Network
• To confirm this, Tap Forget

Android

• Launch settings 
• Tap Connections
• Tap Wi-Fi
• Turn Wi-Fi on
• Tap  in the top right corner of the screen. Tap Advanced
• Tap Manage networks
• Tap Wi-Fi network you want to forget (eg. eduroam)
• Tap FORGET

Eduroam is a secure wireless network with strong encryption and reliable authentication. When logging in to Eduroam, your username and password are always verified by your home organization, ie when you use utu.fi your username and password will be sent to the University of Turku servers for verification.

For secure use of Eduroam, you must not give your username and password to servers other than the University of Turku. This can be confirmed by establishing a credit relationship with the University of Turku before using Eduroam.

Important relationship settings for security:

Servers: radius-01.utu.fi, radius-02.utu.fi

Certificate trust chain: DigiCert High Assurance CA-3
  DigiCert High Assurance EV Root CA

If you do not predefine the credit relationship with the servers and their certificates, please check with the information above that you will be enrolling in the University of Turku servers when requesting confirmation for the connection.
Eduroam does not use browser authentication, so do not enter your UTUs on any eduroam site.

In Eduroam, wireless traffic is always encrypted, so your surfing is protected from eavesdropping. You can use a VPN connection to encrypt the entire journey from your own computer to the University of Turku. You may also need a VPN connection to access the services of the University of Turku from another university's eduroam network.

Connecting to UTU Visitor

To use the UTU Visitor network, select it from the wireless networks displayed on your computer. Then open a browser that will take you to the registration page.

If your browser is not redirecting to the portal, type neverssl.com into your browser's address field.

On the registration page, you will need to enter a name, email address (to which the credentials will be sent) and accept the terms of the network. You will then be automatically logged in and the browser page will be redirected to the Guide service.

Network Restrictions
Only normal browser traffic, tunneling protocols, and secure email traffic are allowed on the UTU Visitor network.

Codes are valid for 8h and you can import up to two devices with one account.