UTU Account and Password
With the University’s user account i.e. UTU account, you can sign in to almost all the University’s services and data systems. You can access the wireless network, print, and sign in to Windows workstations.
In addition, you can access several services offered by other higher education institutions by signing in with HAKA.
The UTU account is created automatically for university personnel and students - others must apply for it separately. The account is activated at IDM - UTU User account management. University personnel can activate the UTU account one month before their employment starts and students can activate their UTU account two months before their studies begin.
By activating your user account, you agree to comply with the IT Rules and Rules of IT Service Use that you will get to read before activating your account. Please note that after activating your UTU account or setting your password there is a few minute delay before it can be used to log in to our services.
If you do not have Finnish online bank credentials, you can activate your UTU account at any IT Helpdesk. You can also contact Helpdesk via email: helpdesk@utu.fi.
Your UTU account is personal and you must never give the related password to anyone else. Scammers or phishers may try to trick you into revealing your password or account information. University IT Services / Digital services will never ask for your password. Set up your multi-factor authentication (MFA) to protect your UTU account.
Available actions in IDM (online banking authentication is done in Suomi.fi service):
- Activate user account
Activate a new user account with your online banking credentials or mobile certificate. - Change password
Change your password with UTU credentials. Requires your current password to be valid. - Reset password
Reset your password with your online banking credentials or mobile certificate. - Multi-factor authentication
Settings for MFA - Reset MFA
Reset MFA settings with your online banking credentials or mobile certificate. - My information
View your personal information. For example: Check your UTU username, the date of your last password change, or the expiration date of your current contract or study right.
UTU account for different user groups
- The user account is created automatically, typically within one day after the employment contract has been registered in the personnel system.
- If the person already has a UTU account as a student or visitor, that same account will be updated to include staff access rights.
- The prerequisite for getting a student’s user account is enrolment as either attending or non-attending student at the University of Turku for the ongoing term.
- After the beginning of the term, the user account is created automatically with approximately one day’s delay after the enrolment has been transferred into the student register successfully.
- The prerequisite for a valid Open University student’s user account is a valid right to study at the Open University.
- The account is created with approximately one day’s delay after the approval of the right to study has been registered in the Open University’s student register.
- More information on the Open University webpages.
In cases where a UTU account is not created automatically, it may be necessary to apply for one manually.
This applies to individuals such as:
- Grantees
- Visiting teachers, researchers, or professors
- Individuals working under project-based funding
- Part-time, hourly-paid teachers or substitutes
- Interns and individuals performing non-military service
- Employees of partner organizations (e.g., Migration Institute of Finland, Hospital District, Student Union of the University of Turku, Turku University Foundation, etc.)
Members of the University of Turku personnel may request a fixed-term UTU account for such visitors, interns, and partners. The supervisor is responsible for supporting the application process and ensuring that the account is used in accordance with university policies.
For more information about Visitor accounts, please see the Intranet page here.