UTU Account and Password
With the University’s user account i.e. UTU account, you can sign in to almost all the University’s data systems. You can access the wireless network, print, and sign in to Windows workstations.
In addition, you can access several services offered by other higher education institutions by signing in using HAKA.
Your UTU account is personal and the related password must never be given to anyone else. Even IT Services / Digital services never asks for anyone’s password.
The UTU account is created automatically for university personnel and students - others must apply for it. The account is activated at IDM - UTU User account management.
By activating your user account, you agree to comply with the IT Rules and Rules of IT Service Use that you will get to read before activating your account.
If you do not have Finnish online bank credentials, you can activate your UTU account at any IT Helpdesk. You can also contact Helpdesk via email: helpdesk@utu.fi.
Please note that after setting your password - either during account activation or when changing it - there may be a short delay (a few minutes) before it can be used to log in to our services.
Available actions to all IDM users (online banking authentication in suomi.fi service):
Reset Password
Recover access by resetting your password with your online banking credentials.Activate User Account
Activate your account using online banking credentials. Note: This action can only be used once for activating a new account.Change Password
Update your password. Requires your current (active) password.Manage My Information
View your personal information linked to your user account. For instance: UTU username or the date of your last password change.
UTU account for different user groups
- The user account is created automatically, typically within one day after the employment contract has been registered in the personnel system.
- If the person already has a UTU account as a student or visitor, that same account will be updated to include staff access rights.
- The prerequisite for getting a student’s user account is enrolment as either attending or non-attending student at the University of Turku for the ongoing term.
- After the beginning of the term, the user account is created automatically with approximately one day’s delay after the enrolment has been transferred into the student register successfully.
- The prerequisite for a valid Open University student’s user account is a valid right to study at the Open University.
- The account is created with approximately one day’s delay after the approval of the right to study has been registered in the Open University’s student register.
- More information on the Open University webpages.
In cases where a UTU account is not created automatically, it may be necessary to apply for one manually.
This applies to individuals such as:
- Grantees
- Visiting teachers, researchers, or professors
- Individuals working under project-based funding
- Part-time, hourly-paid teachers or substitutes
- Interns and individuals performing non-military service
- Employees of partner organizations (e.g., Migration Institute of Finland, Hospital District, Student Union of the University of Turku, Turku University Foundation, etc.)
Members of the University of Turku personnel may request a fixed-term UTU account for such visitors, interns, and partners. The supervisor is responsible for supporting the application process and ensuring that the account is used in accordance with university policies.
For more information about Visitor accounts, please see the Intranet page here.
