Welcome to the Library

A barcoded library or student card from any other Finnish university can also be used, it just needs to be activated in the library before use.

A library card is personal. You, as the card holder, are responsible for all material borrowed with the card and must agree to comply with the rules and regulations of the library.

If you lose your library card or your address changes, please inform us as soon as possible at library@utu.fi.

To sign in to the Volter database you’ll need a customer ID which is the barcode number on your library card, and a PIN code which is by default your birth date (ddmmyy).

You can change your PIN code by logging in to your account at Volter database.

If you forget your PIN code, please visit any of our library service desks and you will be issued a new one.  Remember to take your identity card with you.

You can find your library card barcode in your Volter Account. By opening the barcode on your smartphone screen, you can use your phone in a check-out machine instead of the library card.

Loan periods vary by library and resources

The most common loan periods            
•    course books 14 days
•    books 28 days
•    journals 14 days
•    If you are print disabled, you are entitled to an extended loan period on 14-day course book loans

Coursebook overnight and weekend loans
•    can be borrowed during the library’s last opening hour
•    must be returned by 10 am next weekday to the library from where it was borrowed (by 11 am in Teacher Education Library in Rauma)
•    coursebook overnight and weekend loans can be borrowed during a day but need to be returned same day before closing time
•    no renewals

Information on loan periods of laptops, tablets and calculators can be found on Library premises and devices page

Library loans are your responsibility but we will notify you by email

• once of the approaching due date of your loans and
• three times of loans that are already overdue

Remember to check the due dates of your loans in the Volter database.

Overdue fees must be paid even if the emails and letters do not reach you due to an incorrect address or, for example, email failures.

Fees

Overdue fees accumulate according to the library's pricelist. If you have 10 euros or more of unpaid fees, your borrowing rights will be suspended. Suspension of borrowing rights is in effect at all library units of the University of Turku.

Suspension of borrowing rights also occurs when

• a loan is 28 days overdue
• a coursebook is 14 days overdue
• an overnight and weekend loan item is overdue

Borrowing rights will be restored after the loans are returned and/or overdue fees paid

Accrued fees can be paid

• via online banking services (in Volter Classic )
• with a debit card and most common credit cards (Feeniks Library, Educarium Library, Teutori Library, the Turku School of Economics Library and Library of Cultural Production and Landscape Studies in Pori)
• in Rauma Teacher Education Library you can pay with cash or credit/debit card

The library charges a fee for lost or damaged items and for sending an invoice. If a customer has already compensated an item, the library is not obligated to recompense, if the customer returns the item later.

The electronic resources are available in the network of Turku University or through remote access. Remote access requires UTU user ID and password.

• Open University students - Registration and Student Services at the Open University
• Walk-in customers
  • The walk-in access allows all library customers to use most of the e-resources of the Turku University Library.  Access to these electronic resources is available via dedicated computers, use, print and/or save e-resources of the library without logging in. The walk-in access is provided by most of the Finnish academic libraries.
  • A student of the University of Turku can, for example, go to the Åbo Akademi Library and use, print and/or save e-resources of the library without logging in.
• E-books - How to use e-books

In addition to the libraries located on the Turku campus, the Volter database also contains material from the Library of the Teacher Education Institute in Rauma, as well as from the Pori University Library's Library on Cultural Production and Landscape Research and the School of Economics in Pori.

Availability and accessibility are an important part of the services of Turku University Library

• Print-disabled students have a right to an extended loan period for course books (14-day loans). The first loan period of the course book is 3 weeks.
• Book fetching services are available if you have a physical disability. You can request books to be delivered to a library of your choice.
• 24/7 electronic resources.
• Free Celia service for print-disabled students.

Find out more on library's Availability and Accessibility pages.

If a book you are looking for is on loan, you can reserve it yourself or by contacting the library. To reserve it, log in to Volter-database with your library card barcode and PIN code. Reservations are free of charge.

However, if you need to reserve a book from another campus (Rauma, Pori) you need to contact Interlibrary Services kaukopalvelu@utu.fi. Please note that there will be a charge for Interlibrary Services. Pricelist of Services

You will receive an email notice when your reservation is ready for pick up from the library the book belongs to. The collecting period for course books is 3 working days, for other books 5 working days. Reservations are on self-service shelves.  If you prefer not to have the reserved item on the self-service shelf, add text "Not to the self-service shelf, pick up from customer service" to the comment field of the request.

Please note that books available on the shelf can't be reserved. ​

Some of the library resources are kept in closed stacks. You can get material from the stacks by making a storage request yourself or contacting the library.

When you make a storage request, start by searching the book in the Volter Database and log in with your library card barcode number and PIN code. After login you will see a Make storage request button.

• Storage requests from the closed stacks are collected once a day during a work week.
• Storage requests can be collected the following working day after 2pm from the self-service shelves. If you prefer not to have the reserved item on the self-service shelf, add text "Not to the self-service shelf, pick up from customer service" to the comment field of the request.
• Requested items are kept reserved for a week
• Small part of the Feeniks Library collections are kept in remote stacks, collection is on Thursdays.

Ephemera materials are located at Turku University Library’s Newspaper and Ephemera Services in Raisio. The resources can be accessed by making a storage request.

Newspapers are located at Turku University Library’s Newspaper and Ephemera Services at Raisio. The resources can be accessed by making a storage request.

Please send Newspaper request by email library@utu.fi

The requested item is available the following working day at 10am. Requested items are kept reserved for a week.

Plese note that the requested material is only available at the Newspaper and Ephemera Services at Raisio, not in any other library unit of the Turku University Library.

Turku University of Appied Sciences

Turku City Library

Many organizations have repositories where publications are openly available to anyone. Learn about the different ways to find parallel publishing and freely accessible open access articles in the Open Access Guide:

How to Find Open Access Resources

Pricelist of services

Request form for libraries

​Based on the Rector’s decision the University of Turku has introduced an invoice fee of 15€ (alv 0%) for small sales. The amount of the additional fee depends on the expences caused by invoicing and it will be revised annually. The small invoice fee is added to invoices under 100 e (without taxes). The interlibrary services of the Turku University Library invoices customers biannually/annually.

Interlibrary services are located in Feeniks Library.

Postal address:
Turku University Library / Interlibrary services
FI-20014 UNIVERSITY OF TURKU
FINLAND

Restrictions on interlibrary loans ordered from the University of Turku Library

• The loans can be renewed up to 10 times.
• Some of the publications such as Fennica collection sent as interlibrary loans can only be used in a reading room.
• Course books are sent as interlibrary loans only for students of University of Turku.
• Theses (master’s theses etc.) sent as interlibrary loans are for reading room use only.
• Theses (master’s theses etc.) are not supplied abroad.
• Copies of electronic material can be sent if the licence conditions allow it.
• Journals: the Fennica collection lends journals for reading room use depending on their condition and the date of publication.
• Newspapers are not available for interlibrary loans.

Requests

• Interlibrary request form
• email kaukopalvelu@utu.fi

e-invoicing of Turku University Library

• OVT-tunnus: 003702458963
• Y-tunnus: 0245896-3
• e-invoicing operator: OpusCapita Group Oy
• operator brokerage code: 003710948874
• If you are not able to submit e-invoices, you will be asked to submit the invoices to: University of Turku, PO Box 7245, 01051 LASKUT.
• for invoice reference: library / long distance service
• copies of the interlibrary requests in question

Pricelist of interlibrary services